​New CMS with enhanced benefits for clubs and hotels commences 1 December

From 1 December 2017, Maxgaming Pty Ltd (MAX) will operate the new Centralised Monitoring System (CMS). 

The new CMS will make it easier for NSW venues with gaming machines to maintain their regulatory obligation to connect to the CMS - which monitors and ensures the integrity of gaming machine operations, and calculates taxes payable on gaming machine revenues.

The new CMS with enhanced benefits for venues includes:
  • cash flow analysis reports
  • online submission of ClubGRANTS returns
  • improved self-service functionality
  • access to all CMS data analytics
  • detection of potential money laundering activities and in-venue fraud
  • ability to install and operate QCOM and G2S protocol gaming machines
  • mandated service levels between the venue and the CMS licensee, and 
  • fairer pricing principles for monthly monitoring fees linked to the Consumer Price Index.
MAX was awarded the licence to deliver the new CMS for a 15 year period following a competitive tender process. Envoy Advanced Technologies Pty Ltd (Envoy) has been retained by L&GNSW to provide project management and technical advisory services.

Venues, peak industry bodies, MAX and Envoy have all worked closely with Liquor & Gaming NSW to deliver the new CMS, and will continue to collaborate on further improvements.
 
More information about the CMS can be found on our website.