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Our compliance & enforcement policy

Liquor & Gaming NSW's compliance and enforcement policy sets out principles and practices that inform our compliance and enforcement decision making processes.

The Policy is an important part of our risk-based and outcomes focused approach to regulatory compliance and enforcement. The Policy outlines key principles and lists L&GNSW's Compliance and Enforcement program approach. L&GNSW's Compliance Model and formal governance arrangements for managing complaints and investigations are also included.

Relevant outcomes include:

  • Informed, responsible, compliant and sustainable industries
  • Harm minimisation is at the core of industry practice
  • Regulatory practices that are transparent, consistent and reasonable
  • Industry goals are balanced with community expectations and public interest.