Liquor and Gaming NSW > Clubs > Visiting a club

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Patrons rights and responsibilities

Patrons of licensed venues in NSW have a right to enjoy safe and responsible drinking environments. The Liquor Act 2007 supports responsible drinking and provides powers for venues and police to eject and ban troublesome patrons.

Your rights

Rights of patrons include:

  • Access to free water – all licensed venues where alcohol is consumed on the premises in NSW are required to provide free water to patrons if requested
  • Capacity to purchase food in hotels, clubs, entertainment venues, restaurants and other venues where alcohol is consumed on the premises
  • A smoke-free environment in indoor areas (and certain outdoor areas) of licensed venues
  • Responsible service of alcohol by staff in licensed venues.

Members access to club information

Members of a registered club are able to view financial and governance documentation.

Clubs are, by law, required to make available to their members information that relates to the management and financial administration of the club including:

  1. A register of disclosures made by the directors and employees of the club.
  2. Details of the overseas travel made by the directors and employees of the club.
  3. Details of loans given by the club to employees.
  4. Details of certain contracts of employment to top executives of the club.
  5. Details of the payments made by the club for consultant services.
  6. Details of legal settlements made by the club with a director or an employee of the club.
  7. Details of legal fees paid by the club for a director or an employee of the club.
  8. The club's annual gaming machine profit.
  9. The amount applied by the club to community development and support.

The register of disclosures by directors and employees must be in the form approved by Liquor & Gaming NSW - 'Clubs accountability disclosure register' (XLS, 291KB). Clubs can record all other information in a template offered by Liquor & Gaming NSW, within the Club accountability disclosures register, or in an alternative form.

Club must display a notice on the club premises and website (if any) advising members how they can access this information.

Clubs should ensure that this information is readily available to members on their request. Appropriate methods of production include posting on their website, producing in written form, or by email. 

Additionally, quarterly profit and loss, trading accounts and balance sheets must be made available to members.