Liquor and Gaming NSW

Contact us

Our customer experience team can provide information on the range of services we provide, including:
  • liquor and gaming regulation and licensing information
  • Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG) competency cards
  • product orders including incident registers, and mandatory liquor and gaming signage
  • requests for data and statistics, such as premises listings and club rankings
  • general enquiries.

Contact us online

Send us your questions, suggestions, feedback, complaints, or report an incident.


1300 024 720
(Monday to Friday 9:00am to 4:00pm)

Translating and Interpreting Service 

The Translating and Interpreting Service offers direct telephone connection to language interpreters. Call 131 450 and ask the interpreter to connect you to Liquor & Gaming NSW on 1300 024 720.​

Street address

Level 6, 323 Castlereagh Street
Haymarket, NSW 2000
view on map

Our reception is open Monday to Friday 9:00am to 5:00pm.  

Postal address

Liquor & Gaming NSW
GPO Box 7060
Sydney NSW 2001

Report an incident

You can make a complaint about a breach of the laws that Liquor & Gaming NSW is responsible for, such as disturbance complaints about licensed venues. Our online complaints form is available by following the link below and selecting ‘report an incident or suspected wrongdoing’.  


1300 024 720

Competitions and Games of Chance

Responsibility for competitions, games of chance, trade promotions lotteries and art unions has been transferred from Liquor & Gaming NSW to NSW Fair Trading.

If you wish to run a competition or game of chance that requires a permit, a trade promotion lottery or art union lottery, visit the NSW Fair Trading website or contact NSW Fair Trading on 13 32 20.

Infrastructure Grants

Visit our Liquor & Gaming NSW Infrastructure Grants page for information about our grants program.

Liquor Accords

Visit our Liquor Accords page for information, events and useful resources, and to contact our Liquor Accords team.