Gambling Helpline (NSW) is a 24x7-telephone service that offers crisis counselling, information and referrals for problem gamblers, their families, and their friends.
Anyone in NSW can talk to a trained counsellor about their own, or someone else's gambling problem.
The Responsible Gambling Fund (RGF) pays for Gambling Helpline (NSW).
Qualified and experienced counsellors answer calls and offer guidance to callers who may be in crisis. Counsellors also help callers who are unsure if they have a gambling problem.
Gambling Helpline (NSW) can help people get face-to-face counselling through referrals to local services, with a range of gambling and financial counselling services across NSW. The Helpline also offers planned telephone counselling and email support.
In addition to telephone counselling, Gambling Helpline (NSW) can send callers printed information, including fact sheets on problem gambling, and a self-help booklet.
Gambling Helpline (NSW) caters for people from non-English speaking backgrounds via a 24-hour professional telephone interpreter service.
You can also get referrals to face-to-face, ethno-specific problem gambling counselling services, including the Multicultural Problem Gambling Service on 1800 858 858.
Hearing impaired callers can access Gambling Helpline via the National Relay Service.
Responsible gambling funded treatment services