Liquor and Gaming NSW > Gaming & Wagering


RCG training course

The Responsible Conduct of Gambling (RCG) course helps to promote safety (harm minimisation) in venues where there are gaming machines, including how to recognise gambling problems and addiction.

The topics covered in the RCG course include:

  • benefits of RCG
  • problem gambling
  • harm minimisation
  • gambling laws
  • minors
  • offences and penalties
  • gaming signage
  • self-exclusion
  • strategies to conduct gambling responsibly
  • venue self-audit checklists
  • player prizes and winnings payment
  • how gaming laws affect employees of licensed premises.

Once you successfully complete the RCG course, you receive an interim certificate. You can then apply for a photo competency card, which is valid for five years from the first competency course you completed. If you already have a RSA competency card you can apply to have the RCG competency added to the card using form CC0570 Additional Competency Endorsement (PDF 674KB).

All competencies expire on the same date, calculated five years from the first competency gained. 

Course materials

The RCG materials include:

This work is based on a project undertaken by the Institute of Family Practice, Uniting Care with financial assistance provided by the NSW Government from the Responsible Gambling Fund.

How much does it cost?

The cost of the first-time course varies between different training organisations. The fee includes the cost of the NSW competency card.

Refresher training 

To renew your photo competency card for a further five years you must complete the Liquor & Gaming NSW renewal process. There is a cost for renewal, please see our fees schedule

Proof of RCG training

You can show RCG competency with your:

The competency card is valid for 5 years.