The Responsible Conduct of Gambling (RCG) course helps to promote safety (harm minimisation) in venues where there are gaming machines, including how to recognise gambling problems and addiction.
The topics covered in the RCG course include:
Once you successfully complete the RCG course, you receive an interim certificate. You can then apply for a photo competency card, which is valid for five years from the first competency course you completed. If you already have a RSA competency card you can apply to have the RCG competency added to the card using form CC0570 Additional Competency Endorsement (PDF 674KB).
All competencies expire on the same date, calculated five years from the first competency gained.
The RCG materials include:
This work is based on a project undertaken by the Institute of Family Practice, Uniting Care with financial assistance provided by the NSW Government from the Responsible Gambling Fund.
The cost of the first-time course varies between different training organisations. The fee includes the cost of the NSW competency card.
To renew your photo competency card for a further five years you must complete the Liquor & Gaming NSW renewal process. There is a cost for renewal, please see our fees schedule.
You can show RCG competency with your:
The competency card is valid for 5 years.
Find an RCG training course
Find an RSA training course
How to get your competency card