​Banning orders

Licensees can deal with troublesome patrons in many ways. They can:

  • refuse entry
  • remove them at the time of an incident
  • bar them for an extended period
  • seek a formal banning order against them.

Banning orders are appropriate when:

  • a person repeatedly ignores a barring period imposed by law
  • there is no liquor accord in place to enforce multi-venue barring
  • venues can't agree about barring a patron
  • the patron has been so disruptive to justify legal action.

How long can a ban last?

Under the Liquor Act 2007​, authorities can ban a patron for up to 6 months – from multiple licensed venues – if they have been repeatedly intoxicated, violent, quarrelsome or disorderly on or in the immediate vicinity of licensed premises.

Who makes the banning order?

An application for a banning order can be made to the Independent Liquor & Gaming Authority by:

Get a Banning order application - Form AM0333 ​or Form AM0343​.

Banning orders guidelines

We developed The Refusal of Entry and Patron Bans/Barring guidelines (PDF, 137KB) to help licensees identify the best approach to deal with troublesome patrons.

The guidelines include step-by-step instructions and advice on the legal rights and obligations of licensees – including issues such as privacy and anti-discrimination.

Anti-discrimination guidelines

It is important to make sure you do not breach anti-discrimination laws in attempting to bar or ban a person from a venue.

Get familiar with the Anti-Discrimination Guidelines for the Hotel and Accommodation Industry​ (PDF, 592​KB).

These guidelines were developed with assistance of:

Place restriction orders

Licensees can also consider a place restriction order under the Crime (Sentencing Procedure) Act 1999​. This is only for serious matters that lead to prosecution, and it involves the police.

Authorities can ban a person from certain places for 12 months when that person is convicted for a minimum sentence of 6 months.

Speak to your local police licensing officer for details.​

​Relate​d links

Liquor licences

Law and policy