Wednesday 3 June 2015
Online Responsible Service of Alcohol (RSA) training will resume in NSW with much higher standards designed to balance quality training and access to providers.
Following a review, a range of improvements to the testing framework are to be rolled out over two stages starting 1 July this year to provide a new training option for licensed venue staff including hotels, clubs and restaurants. Some of the key improvements are:
Mr Grant said online testing is essential to providing licensed venues with improved access to quality RSA training, especially in parts of regional NSW where classroom training may not be practical due to distance.
"No matter if you’re in Broken Hill or Balmain, understanding how to responsibly serve alcohol is a crucial part of working in a licensed venue," Mr Grant said.
"Online training provides greater access to RSA training, however quality needs to be assured and that’s what the government has set out to do with these changes."
From 1 July 2015, TAFE NSW and approved industry associations (or a provider they nominate) will be able to provide online RSA training under the improved framework with strict quality assurances.
Following this a new and enhanced online RSA training course will be developed throughout 2015-16 and provided to other approved training providers to begin using.
A trial of online RSA training was suspended in February 2014 after concerns about training standards, leaving limited training options available.
The staged reintroduction of online RSA training will help meet industry demands for trained staff while ensuring improvements can be closely monitored and fine-tuned if required before online training is offered more broadly.
Stage one improvements:
Stage two improvements: