Contact us

Our customer experience team

Our customer experience team can help you on the range of services we provide, including:

• liquor and gaming regulation and licensing information
• Responsible Service of Alcohol (RSA), Responsible Conduct of Gambling (RCG), Licensee and Advanced Licensee training and competency cards
• product orders including incident registers, and mandatory liquor and gaming signage
• requests for data and statistics, such as premises listings and club rankings
• general enquiries.

Call us

T: 1300 024 720 | Monday - Friday | 9am - 4pm

Speak to us in your language

T: 131 450 - ask the interpreter to connect you to Liquor & Gaming NSW on 1300 024 720.​

Contact us online

Use our online form to:

• Ask us a question - ask for help to point you in the right direction
• Complain about a licensed business or incident
• Complain about us: Liquor & Gaming NSW or its service
• Compliment us
• Make a suggestion

Write to us

Liquor & Gaming NSW | GPO Box 7060 | Sydney NSW 2001

contact.us@liquorandgaming.nsw.gov.au

Our Hospitality Concierge team

The Hospitality Concierge provides personalised guidance on a range of government support, including:

• Helping you expand your outdoor dining as part of the ‘Alfresco Dining’ initiative
• Linking you with government partners and local councils to ensure smooth and coordinated approvals you may need
• Working with the NSW Government’s 24-hour Economy Commissioner to deliver more impactful outcomes for businesses
• Supporting the development of special entertainment precincts to help drive more traffic to your business.

Book a call with the Hospitality Concierge