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News
11 July 2019

Making food available for customers

As a requirement under NSW liquor laws, venues with a hotel or on-premises liquor licence need to ensure that food is available when alcohol is being sold or supplied.

Liquor & Gaming NSW compliance officers have detected a number of breaches recently where venues did not have food available to patrons. It’s important that food is available for customers because it helps reduce intoxication, minimises the risk of alcohol related harm, and ensures the venue is complying with NSW liquor laws. Breaches of liquor laws can lead to fines and prosecution.

Licensees and Approved Managers are encouraged to:

  • Check your venue has food available, and that staff understand food needs to be available to customers when alcohol is sold and supplied, even when the kitchen is closed.
  • Actively promote late night food options to customers and offer food to customers who are ordering drinks.
  • Explore your options for providing food - you could partner with a local food delivery service or encourage customers to make use of food delivery apps by advertising them throughout the venue.
  • If it isn’t practical to offer a full menu all night, offer a limited menu later in the evening.

For more information about making food available in your venue, email our Compliance team at compliance.info@liquorandgaming.nsw.gov.au.