Intoxication guidelines (PDF 176.9 KB)These guidelines provide detailed guidance on what to look out for when someone is intoxicated.
Preventing intoxication (PDF 163.6 KB)These guidelines set out steps for licensees and staff to prevent intoxication on licensed premises.
Standard drinksThe Standard Drinks guide can be used to help identify how many standard drinks are in different measures and types of beverages.
Identifying an intoxicated personJoin Roz, an experienced RSA practitioner, as she starts a new job in a liquor store. Her manager Tom talks her through the ins and outs of the job and asks if she can describe the signs of intoxication.
Erratic drinking behaviours and how to prevent intoxication Heath, a waiter, notices that our group of friends are starting to get a bit on the rowdy side. When Shivam comes up to the bar to order some drinks for his friends (plus a couple for himself), Heath decides he’d better slow him down.
Refusing serviceCerise, who is working at a bar, meets a group of friends on a night out. Em has become intoxicated. What should Cerise do? Slow her down? Tell her off? Refuse to serve her and ask her to leave?
Impacts of alcoholThis short video explores the impacts of alcohol.
Your role in harm minimisationThis short video explores the topic of harm minimisation in NSW: what it is, what strategies have been put in place to minimise harm, and your role as an RSA practitioner.
Digital Driver Licence Find out more about the Digital Driver Licence, available through the Service NSW app.
Checking a Digital Driver Licence Customers might choose to present a Digital Driver Licence, so it’s important you know how to check these.
Minors and ID checksKirsty joins the group of friends as they’re lining up to enter a nightclub. Nick, who’s serving behind the bar, is worried they might be underage.
Training selector toolAnyone who sells, serves or supplies alcohol must complete RSA training in NSW, and people who work in more senior roles in the liquor industry may need to complete higher level Licensee and/or Advanced Licensee training. Find out if you need licensee training using our selector tool.
NSW RSA Course Handbook (PDF 2.3 MB)Includes the most recent changes to liquor laws.
RSA Course Development Guide (PDF 1.4 MB) Guidance for L&GNSW approved training providers or for RTOs applying to L&GNSW for approval to deliver RSA in NSW, to ensure their NSW RSA course meets L&GNSW’s requirements and standards for development of course content and assessment tools.
ATP Conditions of Approval – RSA and RCG (PDF 197.4 KB)These are specific conditions that ATPs must meet when delivering RSA and RCG.
ATP Conditions of Approval – RSA and/or RCG and LT and/or ALT (PDF 261.7 KB)These are specific conditions that ATPs must meet when delivering RSA and/or RCG and LT and/or ALT.
Liquor Act 2007The Liquor Act 2007 (‘the Act’) regulates and controls the sale, supply and service of alcohol and certain aspects of the use of premises on which alcohol is sold or supplied.
Liquor Regulation 2018The Liquor Regulation 2018 is a subsidiary legislation which provides greater guidance on how the legal provisions of the Liquor Act 2007 should be applied.
Liquor licencing in NSW A liquor licence is generally required wherever alcohol is sold in NSW and different types of businesses need different licences
Licence conditionsSelect here to review statutory licence conditions for a range of licence types.
Liquor promotions – good and badAcceptable promotions won’t encourage rapid or excessive consumption of alcohol. Find out more.
Compliance checklistsLiquor & Gaming NSW has developed a variety of licence-specific checklists which cover important legal requirements such as signage, advertising and training.
RSA marshalsAn RSA marshal is someone whose role is to make sure venues comply with RSA obligations.
Incident registersIncident registers record certain incidents which happen in venues and include date, time and information about the customer. It is mandatory to maintain an incident register in some circumstances.
Prescribed precinctsSpecial licence conditions apply to most venues within the prescribed precincts found in the Kings Cross and Sydney CBD entertainment precincts.
Liquor accordsA liquor accord is a group of local stakeholders (e.g. licensed venues, police, council representatives, local business owners and community members) who are committed to minimising the harms associated with alcohol abuse.
Three Strikes Scheme (PDF 200.2 KB)The Three Strikes Scheme uses a system of “strikes” which targets licensees or managers who wilfully and continually breach NSW liquor laws.
Violent Venues Scheme (PDF 208.0 KB)The Violent Venues Scheme manages and reduces alcohol-related violence by regulating licensed premises with high levels of assault and other violent incidents.
Minors sanction schemeUnder the Minors Sanction Scheme, selling alcohol to minors results in significant penalties for licensees and the venue, including licence suspension and cancellation.
Self-exclusionSelf-exclusion is when a customer excludes themselves from a licensed venue by entering into an agreement with a licensee or licensed venue because of personal alcohol or gambling issues.
Signage selector toolSee what signage is required for each type of business.
Voluntary signageWe provide a range of voluntary signs that may be useful for different types of licensed venues to assist with harm minimisation.