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Approved course providers – apply and renew

Registered Training Organisations (RTOs) can apply to provide Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG) courses for individuals who wish to work in the liquor and gaming industry in NSW.

RTOs can apply to provide training in a classroom and online. Approved training providers must reapply each year to maintain their approval to provide RSA and RCG training and to retain access to the course management online portal.

Approved RTOs are provided with a digital stamp acknowledging them as an approved training provider by the NSW Government which they can feature on their website, advertising and course materials.

There are specific conditions to deliver RSA and RCG courses. Before applying we recommend that you check the conditions to determine your eligibility to deliver approved RSA and/or RCG training courses:

  • RSA: you must meet the statutory conditions contained in clause 80(2) and (3) of the Liquor Regulation 2018.
  • RCG: you must meet the statutory conditions contained in clauses 60(5) and (6) of the 
    Gaming Machines Regulation 2010.

To express interest in applying to deliver the RSA, RCG course, or both, in a classroom environment or online - email us with the following information:

  • a contact name and telephone number
  • your Australian Skills Quality Authority (ASQA) approval number
  • the location of your RTO
  • the intended method of course delivery.

Delivering RSA online

There are a limited number of RTOs providing the RSA course online as there are additional requirements. You can apply to be considered as an online provider if you are:

  • a TAFE NSW campus
  • an industry association operating as an RTO
  • a training provider nominated by an industry association.

If you wish to apply to deliver RSA courses online, you will need to first obtain approval to deliver RSA courses in a classroom environment. There is an additional application fee to apply for consideration to become an RSA online provider.

Express your interest today:

Application fees: Refer to the Competency Fee Schedule

We have approved a limited number of RTOs to deliver the Licensee (LT) and Advanced Licensee training (ALT).

Eight RTOs were selected following an Expression of Interest process in February 2018. These L&GNSW approved training providers must also meet the statutory conditions contained in clauses 77(1), 78 and 80 of the Liquor Regulation 2018.

Applications are not accepted by RTOs to deliver training in LT or ALT.

Approved training providers that currently deliver RSA, RCG, LT and ALT courses  either in the classroom or online environment are contacted by email to renew their application each financial year. As part of the annual renewal process, Liquor & Gaming NSW (L&GNSW) reviews and assesses each training provider's application to continue delivery of the relevant training.

The renewal email you receive from us will include:

  • how to apply for your renewal
  • deadline to submit your renewal application
  • relevant fees for the coming training year, and
  • payment due date.

For a renewal application to be considered, the renewal application form must be received by the date provided to you in the email. If the renewal process has not been completed by 30 June, your access to the online portal will be disconnected.

RTOs who do not renew by 30 June of the year are required to go through the original application process including the associated fee to deliver RSA, RCG, LT or ALT courses. This will impact the completion of any existing courses and printing of interim certificates.

RTOs must notify us who they are employing as RSA, RCG, LT, and ALT trainers.

Complete the notification form: CC0200 Trainer notification from RTO form (PDF 697.0 KB)

Keep your details current

Please let us know about any changes in your contact details so that we can send you renewal reminders and other important updates. Ensuring your details are correct is an important condition of approval.

Update your details: CC0800 Change of details for RTO or trainer form (PDF 691.4 KB)


Contact us

T: 1300 024 720 | Monday to Friday | 9am - 4pm
Visit us: Level 6, 323 Castlereagh Street, Haymarket NSW 2000