Training providers can apply to provide Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG) courses for people who want to work in the liquor and gaming industry in NSW.
Training providers can apply to provide the RSA training in a classroom and/or online, and RCG in classroom only. Once approved by L&GNSW to provide training, you will receive a digital stamp which you can feature on your website, advertising and course materials.
Approved training providers must renew their application every year to maintain their right to provide RSA and/or RCG training and to retain access to the course management online portal.
There are specific conditions (PDF 271.8 KB) to deliver RSA and RCG courses. Before applying we recommend that you check the conditions to determine your eligibility to deliver approved RSA and/or RCG training courses:
To apply to deliver the RSA and/or RCG course in a classroom environment or online, email the following information to firstname.lastname@example.org:
There are additional requirements for approved training providers delivering the RSA course online. You can only apply to be an online provider if you are:
To obtain approval to deliver RSA courses online you must first be approved to deliver them in a classroom environment. See the fees section for the online course delivery application cost.
Following an Expression of Interest process in February 2018, eight training providers were approved to deliver Licensee (LT) and Advanced Licensee training (ALT).
These providers must meet the statutory conditions contained in clauses 77(1), 78 and 80 of the Liquor Regulation 2018 as well as the Conditions of Approval (PDF 301.9 KB) as imposed by the Secretary.
L&GNSW are currently not accepting new applications to deliver Licensee training or Advanced Licensee training.
Approved training providers that deliver RSA, RCG, LT and ALT courses either in the classroom or online environment must renew their application each financial year. As part of this annual process, L&GNSW reviews and assesses each training provider's application to continue to deliver training.
We will send you an annual renewal email which includes:
For a renewal application to be considered, the application form must be received by the date listed in the email. If the renewal process has not been completed by 30 June, your access to the online portal will be disconnected.
Approved training providers who do not renew their applications by 30 June are required to go through the original application process and pay the associated fee for each course they deliver.
Approved training providers must notify us who they are employing as RSA, RCG, LT, and ALT trainers. A new trainer application form will be available soon. You can find out more by sending us an email email@example.com.
Application and renewal fees for approved training providers
Classroom: Application fee to provide classroom courses in:
$1,450 per course
Classroom: Renewal fee to continue providing the classroom courses:
Online: Application fee to deliver the online courses:
Costs of interim certificates:
Cost of interim certificates:
It’s essential to keep your contact details up to date so we can send you renewal reminders and important updates. It’s also a condition of training provider approval. Update your details using form CC0800 Change of details for RTO or trainer form (PDF 691.4 KB)
If you need access to the online portal system, please complete and return form CC0100 Online portal access for RTOs (PDF 644.0 KB)
T: 1300 024 720 | Monday to Friday | 9am - 4pmE: firstname.lastname@example.orgVisit us: Level 6, 323 Castlereagh Street, Haymarket NSW 2000