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The online portal system

All Registered Training Organisations (RTOs) in NSW that provide Responsible Service of Alcohol (RSA),  Responsible Conduct of Gambling (RCG), Licensee Training (LT) or Advanced Licensee Training (ALT) use the online portal system to record course and student details.

The online portal links to the Government licensing database and records details of students who complete the course and pass the test in RSA, RCG, LT or ALT.

Access the online system: CC0100 Online portal access for RTOs form (PDF 663.2 KB)

How does the online portal system work?

RTOs schedule courses on the online portal by entering the time and place they are holding the course.

Following the completion of a course, the RTO:

  • enters the details of successful students
  • pays the fees by credit card
  • ​​prints an interim certificate for each of the students.

​RTOs can also use the online portal to get details about courses they have scheduled or conducted.

Any scheduled courses that aren't running on the date nominated should be cancelled by the RTO.


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