This page provides information on what training you need to work in the liquor and gaming industry.
What's on this page:
This information applies to you if you want to work in the liquor industry promoting, selling, serving, or supplying alcohol for example at a licensed bar, restaurant or music festival. It also applies to security staff and crowd controllers monitoring customer behaviour.
You need to complete the Responsible Service of Alcohol Training.
Note: if you an interstate RSA holder you may be eligible for Automatic Mutual Recognition of your interstate RSA certification, or can complete the RSA Bridging Course online in lieu of the full RSA course.
This information applies to you if you want to work in a role that involves gambling related activities and gaming machines.
You need to complete Responsible Conduct of Gambling (RCG) training.
This information applies to you if you are delivering alcohol to the public in NSW, on the same day it was ordered.
This training must be completed even if you hold an NSW RSA Competency card. There are no exemptions to the RSAT.
Licensee training is required for most licensees, club secretaries, and approved managers.
Advanced Licensee training is an additional course and endorsement for operators who trade in a higher risk environment, such as:
Note: Some operators may be required to undertake further training than indicated below. Operators will be identified at the discretion of L&GNSW or the Independent Liquor & Gaming Authority (ILGA).
If you are an interstate worker with an appropriate RSA qualification and plan to become a licensee, approved manager or club secretary in NSW, you do not need to complete the NSW RSA Bridging course. You can obtain your NSW RSA and Licensee endorsements on your competency card by completing Licensee training.
Are you applying to become a Licensee or an existing Licensee? Check under your licence authorisation to see what training you need.
Hotel/ General Bar - not authorised to trade regularly past midnight
RSA and Licensee Training
Hotel/ General Bar - authorised to trade regularly past midnight
*Note: ‘trading regularly past midnight’ means your premises is authorised to trade past midnight on more than 12 occasions in any 12-month period.
RSA, Licensee and Advanced Licensee Training
Single-function or Multi-function
*Note: Some operators may be required to undertake further training than indicated. Such operators will be identified at the discretion of L&GNSW or the Independent Liquor and Gaming Authority (ILGA).
Check under your authorisation to see what training you need.
Not authorised to trade regularly past midnight
RSA, RCG and Licensee Training
Authorised to trade regularly past midnight
RSA, RCG, Licensee and Advanced Licensee Training
ID scanners are machines that electronically read and store identification cards, such as a driver licence or proof of age card. Licensees can voluntarily install ID scanners as a security measure for their venue.
If you work in a venue and operate an ID scanner installed in your venue, you must comply with the Privacy Act 1988 to protect the personal information recorded by a patron ID scanner.
If you are a licensee, this means you must ensure staff understand:
For more information about privacy refer to the Office of the Australian Information Commissioner.
Note: L&GNSW no longer facilitates privacy training. However existing Privacy endorsements on NSW competency cards obtained on previously completing the L&GNSW Privacy training will continue to be recognised.
For more information, contact us on 1300 024 720 (Monday to Friday 9am – 4pm).
