The NSW Government committed to a comprehensive range of gambling reforms, to reduce gambling harm and stop money laundering and criminal activity associated with gaming machines in NSW. New requirements commenced on 1 July 2024.
Industry alert: Responsible Gambling Officers and Gambling Incident Register guidance and templates
Webinars were held throughout June and early July 2024 to help industry understand and implement the changes.
If you missed any of these webinars, you can view this webinar video.
Guidance has been published on the L&GNSW website to help venues understand their RGO responsibilities.
L&GNSW has also published a series of FAQs answering common questions about RGOs.
A fact sheet with information for venues about how to keep a gambling incident register and what should be recorded in it is available on the gambling incident register web page.
Other resources on gambling incident registers include:
All venues must have a completed GPOM.
Venues are no longer required to have GPOMs approved by ILGA or L&GNSW.
Further information, including a template, is available on the Gaming Plan of Management web page.
New guidance has been published regarding upcoming changes to:
For further information, visit the ‘Changes to cash dispensing facility signage and location in gaming venues’ web page.
A range of changes to the NSW liquor laws to support a thriving and vibrant night-time economy and the associated music and cultural sector were introduced into NSW Parliament in November 2023. These changes will come into force in a staged approach commencing from mid-December 2023 and throughout 2024. Find out what’s changing here:
https://www.liquorandgaming.nsw.gov.au/resources/vibrancy-reforms-whats-changing
Want to know more about the vibrancy reforms coming into effect from July 2024? Register for one of our informative webinars here:
If you missed the above sessions, you can view this video of the webinar presentation.
Changes have been made to the liquor incident register format. See here for details:
https://www.liquorandgaming.nsw.gov.au/working-in-the-industry/licensees-and-approved-managers/incident-registers