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Become an approved trainer

You need to apply directly to the Registered Training Organisation (RTO) to become a NSW competency card trainer to deliver the:

  • Responsible Service of Alcohol (RSA)
  • Responsible Conduct of Gambling (RCG)
  • Licensee Training (LT)
  • Advanced Licensee Training (ALT).

RSA trainers must have:

  • at least 3 years' experience as a supervisor or manager dealing with liquor on a licensed premises — or equivalent relevant experience
  • Certificate IV in Training and Assessment from an RTO — or equivalent qualifications.

RCG trainers must have:

  • at least 3 years' experience as a supervisor or manager dealing with gaming machines in a hotel or registered club — or equivalent relevant experience
  • Certificate IV in Training and Assessment from an RTO — or equivalent qualifications.

LT or ALT trainers must have:

  • at least 5 years' experience as a senior manager dealing with liquor on a licensed premises – or minimum 3 years’ experience as a senior manager dealing with liquor on a licensed premises plus 2 years plus equivalent relevant experience
  • a Certificate IV in Training and Assessment from an RTO — or equivalent qualifications.

Notification of employed trainers

How to apply

RTOs must notify us who they are employing as RSA, RCG, LT or ALT trainers.

Complete the notification form: CC0200 Trainer notification from RTO form (PDF 250.2 KB).

The Secretary of the NSW Department of Industry approves equivalent experience and qualifications. Submit your trainer’s resume, qualifications, and experience in writing and include:

  • a summary detailing their experience working in the liquor and/or gaming industry
  • why it should be considered equivalent.

Submit your notification form and experiencerto.enquiries@liquorandgaming.nsw.gov.au

Contact us

T: 1300 024 720 | Monday to Friday | 9am - 4pm
E: rto.enquiries@liquorandgaming.nsw.gov.au

Visit us: Level 6, 323 Castlereagh Street, Haymarket NSW 2000