The Licensee and Advanced Licensee training courses are for most licensees, approved managers and club secretaries, as you have greater responsibilities and obligations under the NSW liquor laws. The training helps to better prepare you for the challenges of operating a licensed business, while ensuring a vibrant and safe hospitality scene.
If you are a new licensee, you will need to ensure you have completed an RSA course and obtained an RSA endorsement on your competency card before undertaking licensee training.
If you already hold a current NSW RSA endorsement, this will automatically renew on completion of licensee training.
If you are an interstate worker with an appropriate RSA qualification planning to become a licensee, approved manager or club secretary in NSW, you do not need to complete the NSW RSA Bridging course. You can obtain your NSW RSA and Licensee endorsements on your competency card by completing Licensee training.
Check whether you need to complete Licensee, Advanced Licensee, or Licensee Refresher training.
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Note:
Refer to the latest licensee training reminder emails published here for more information.
Licensee training is for most licensees, approved managers and club secretaries. It covers a range of topics designed to support you to:
Advanced Licensee training is an additional course for those who may operate a business in a higher risk environment.
Advanced Licensee training covers topics are designed to support you to:
Licensee training is a requirement for most licensees, approved managers and club secretaries:
Advanced Licensee training is an additional course for people who operate a business in a higher risk environment. This includes licenced premises:
New liquor licence applicants
If you are applying for a new liquor licence, you need to ensure you have completed RSA training and, where relevant, also your Licensee and/or Advanced Licensee training.
Transfer of liquor licence
If you are applying to transfer a liquor licence, you will need to complete the required Licensee and/or Advanced Licensee training no later than 60 days from receiving provisional approval.
Approved manager and club secretaries
If you notify us of your intention to appoint an approved manager or a club secretary, that person needs to complete the required Licensee and/or Advanced Licensee training within 60 days of lodging the application.
Qualified interstate workers
Interstate workers with an appropriate RSA qualification looking to become licensees, approved managers or club secretaries in NSW, or simply wishing to upskill, can skip the NSW RSA Bridging course and simply complete Licensee Training to gain both their NSW RSA and Licensee Training competencies.
Appropriate interstate RSA qualifications include:
View the What type of training do I need web page to check whether you need to complete either the Licensee, Advanced Licensee training - or both.
To obtain a Licensee and/or Advanced Licensee competency, you need to complete a Licensee and/or Advanced Licensee course through an approved training provider. Courses may be offered in a classroom, via virtual classroom or online.
Find an approved training provider.
The price charged for Licensee and Advanced Licensee courses vary between approved training providers. The amount you pay includes the cost of your NSW competency card.
Completing Licensee training will automatically renew your existing RSA competency, however, it does not automatically renew your RCG competency.
In NSW, all competencies expire on the same date, calculated five years from the first competency gained. When you complete Licensee training your competency expiry period will reset. At this time, you must first renew your RCG competency to continue working with gaming activities. This ensures all your competencies are current and expire on the same date.
To renew your RCG competency, you will need to complete the online RCG refresher course prior to enrolling with an approved training provider to do your Licensee training.
Note: You must present an RCG Interim certificate, RCG Refresher Interim Certificate or an RCG Refresher Completion Certificate issued within the last 90 days to enrol in Licensee training. This means you will need to complete the online RCG refresher if you completed a full RCG or renewed your RCG endorsement more than 90 days ago.
Use the link in your email/SMS renewal reminder notice to refresh your RCG online and receive your RCG Refresher Completion Certificate. Please ensure you take your certificate to an approved training provider when enrolling in Licensee training.
This applies if you need to complete Licensee training because you have been:
Once you are provisionally approved or approved you will receive a link to the online RCG refresher course via email to be completed prior to enrolling for Licensee training. Please use the link in the email to access the online RCG Refresher training.
If you do not receive the email or you are applying for a new liquor licence, and have completed or renewed your RCG competency more than 90 days ago:
Complete the training and take your certificate to an approved training provider and enrol in Licensee training.
If you have completed or renewed RCG competency more than 90 days ago, to request a link to the online RCG refresher course -
You can also choose to surrender the RCG endorsement using the RCG Surrender Form PDF, 589.85 KB. Take the completed form when enrolling in Licensee training with an approved training provider.
Licensee and Advanced Licensee training course handbooks can be found here:
The Licensee Refresher online course is a 60-to-90-minute course covering the requirements for licensees, approved managers, and club secretaries to renew their RSA, Licensee, and Advanced Licensee endorsements.
The course consists of 6 learning modules with assessments throughout and covers a range of topics including:
Licensees, approved managers, and club secretaries who have completed the initial Licensee training and hold an existing Licensee or Advanced Licensee endorsement. Completion of this course is mandatory to retain endorsements on the competency card and will renew them for a further 5 years.
L&GNSW is the only provider of the Licensee Refresher online course.
If your contact details are up to date, you’ll start receiving reminders by email and SMS to renew the endorsements on your competency card approximately 3 months before your card is due to expire. If you hold more than one endorsement on your competency card, all expire on the same date.
Click the course link in the email or SMS notification to access and launch the course.
The course also contains links to the Licensee and Advanced Licensee initial course handbooks for reference.
The NSW competency fee schedule has up to date information on competency card holder fees. The cost associated with the Licensee Refresher online course is the payment of one fee to renew 3 endorsements on the competency card – RSA, Licensee, and Advanced Licensee.
Completing the Licensee Refresher online course will automatically renew your existing RSA endorsement; however, it does not automatically renew your existing RCG endorsement. To renew your RCG endorsement, including any ARCG endorsement, you will need to complete the Responsible Conduct of Gambling Refresher course at no additional cost. You can also choose to surrender the RCG endorsement using the RCG Surrender Form PDF, 589.85 KB.
In NSW, all endorsements expire on the same date, calculated five years from the first endorsement gained. When you complete the Licensee Refresher online course, your competency card expiry period will reset. At this time, you must also renew your RCG/ARCG endorsement to continue working with gaming activities.
Instructions on how to access all required courses will be sent to you as part of your 90-day SMS and email endorsement renewal reminders.
The initial Licensee and Advanced Licensee course handbooks are available above to view and from your initial Licensee course Approved Training Provider (ATP).
The Licensee Refresher online course is a 60-to-90-minute refresh of the requirements for licensees, approved managers, and club secretaries to renew their Licensee, Advanced Licensee, and RSA endorsements.
The course consists of 6 learning modules with assessments throughout. It covers a range of topics designed to refresh Licensee and RSA knowledge including:
Licensees, approved managers and club secretaries with an existing Licensee or Advanced Licensee endorsement. Completion of this course is mandatory in order to retain your endorsements and will renew them for another 5 years. L&GNSW is the only provider of the Licensee Refresher online course.
On completion of the course, you will renew up to three endorsements:
To renew your RCG endorsement, you will need to complete the online RCG refresher course. Access to the course will form part of the link provided to you when receiving your SMS and email endorsement renewal reminders.
No, there is no separate Licensee Refresher online assessment. Assessments are built throughout the online course with a 10-question assessment as the final module.
The Licensee Refresher online course will take you approximately 60-to-90-minutes to complete.
If your contact details are up to date, you’ll start receiving reminders by email and SMS to renew your endorsements approximately 3 months before your competency card is due to expire. If you hold more than one endorsement, all expire on the same date.
Click the course link in the email or SMS notification from L&GNSW to access and launch the Licensee Refresher online course.
The course consists of 6 modules. Formative assessment questions are placed at the end of each module with unlimited attempts to answer questions correctly. Module 6 is a final summative assessment containing mostly multiple choice or multiple answer questions.
You will have unlimited attempts to successfully answer each assessment question. You must correctly answer all assessment questions to pass the Licensee Refresher online course.
The NSW competency fee schedule has up to date information on competency card holder fees. The cost associated with the Licensee Refresher online course is the payment of one fee to renew 3 endorsements – Licensee, Advanced Licensee, and RSA.
You can complete the Licensee Refresher online course on your desktop, laptop, smart phone, or tablet.
As you work through the module, carefully read the information provided, listen to the information over audio, and follow the instructions on any pop-up prompts.
Try not to refresh your browser before you finish the course. If you leave the course or lose connection, you will be taken back to where you left off when you return.
Once you have completed the course successfully and made payment you will be issued with an interim certificate via email.
Your digital competency card will be updated automatically. If you have a physical competency card this will be mailed to your address on file.
Visit Service NSW or the NSW Digital Competency cards page to learn more.
If you have not received your email and link from OneGov, you should check:
If you are still unable to locate the email, contact Liquor & Gaming NSW at competency.card@liquorandgaming.nsw.gov.au for assistance.
