A CIS is a written summary that describes the potential harm a liquor licence might have on a neighbourhood.
The process of preparing a CIS requires you to consult with your community and key stakeholders. This is a great way to learn about the views of your community so you can make a well-informed decision whether to go ahead with, modify, or withdraw your proposal. You can also identify ways to change your application to reduce any negative impacts.
Your CIS helps ILGA to understand any concerns your community may have about your liquor licence proposal and be aware of the impact granting an application will have on your local community.
ILGA cannot grant a licence, authorisation or approval unless you show that the overall social impact of your licence will not affect the wellbeing of your community.
You must include a CIS with the papers you lodge to L&GNSW when you apply for certain types of liquor licences or authorisations.
Different types of liquor licence applications require different types of CIS. There are two types of CIS:
Apply: Category A community impact statement form (PDF 697.4 KB)
Apply: Category B community impact statement form (PDF 827.5 KB)
You must complete your CIS before lodging your application. This process takes at least 30 days to complete.
There are three steps to planning a CIS:
Written notice is usually distributed by via mail or letterbox drop.
You can create your own flyer or letter for notifying local community or you can use the following template.
Download: Notice of intention to apply for liquor licence or authorisation
All stakeholders notified must be given 30 days to respond (from the date of the notice).
The main difference between Category A and B CIS is that CIS B applications must notify a broader group of community stakeholders.
Local consent authority: this is your local council, which represents your local government area (LGA). Find your LGA.
Neighbouring LGA: if your premises, is or will be, located within 500 metres of the boundary of another LGA, you must also notify that LGA. Find your neighbouring LGA.
Local police: find your local police station.
NSW HealthManager | Population Health and Partnerships Drug and Alcohol Clinical Program Mental Health and Drug & Alcohol Office Deliver: 73 Miller Street | North Sydney |NSW 2060 Post: Locked Mail Bag 961 | North Sydney | NSW 2059
Department of Communities and Justice (FACS) – Head OfficeThe Secretary | Department of Communities and Justice (FACS)Deliver: 4–6 Cavill Avenue | Ashfield | NSW 2131Post: Locked Bag 4028 | Ashfield | NSW 2131
Transport for NSW (RMS) – Head Office The Chief Executive | Transport for NSW (RMS) Deliver: 20-44 Ennis Road | Milsons Point | NSW 2061 Post: Locked Bag 928 | North Sydney | NSW 2059
Local Aboriginal CommunityRecognised leaders of the local Aboriginal community in the area. Visit the NSW Aboriginal Land Council and navigate to Land Councils > LALC Regions & Boundaries.
If neighbouring premises are strata title buildings, notification should be given to:
Gambling Help counselling services in the LGA: find local Gambling Help service providers, visit the Gambling Help and search for ‘help near you’.
Hotels and Clubs preparing a CIS B
Special-interest groups or individuals
Local groups that may need special consideration include:
Local council social or community plans may help you to identify special-interest groups or individuals who may be affected.
The written notice is your first opportunity to invite feedback. Stakeholders may respond by email or mail, or they may provide feedback over the phone.
Once the 30 day notice period has concluded, your next steps are to:
Questions to consider when reviewing stakeholder responses:
People may have concerns about:
Community benefits may include:
ILGA cannot grant a licence, authorisation or approval unless the overall social impact will not be detrimental to the well-being of the local or broader community. So it is important you do your best to resolve any community issues through a second round of consultation before you lodge an application for a liquor licence.
By describing changes you have made to your proposal after talking to your community the CIS will demonstrate how well you handle, and respond to, community issues.
Ensure that all information in your CIS reflects community responses as it will be on public display.
Small face-to-face meetings allow you to informally discuss issues about your proposal.
Meetings allow stakeholders to be well informed about a proposal, and individuals can give feedback immediately on issues and concerns.
Carefully check you have notified each of the following mandatory stakeholders, at the addresses listed in Step 1:
Local stakeholders:1. Your local council or consent authority2. Your local Police3. The occupier of any neighbouring premises (for CIS B, neighbouring properties adjoining, or within at least 100m of the boundary of the proposed premises)
For CIS B only:4. Recognised leaders of the local Aboriginal community5. Neighbouring LGA (if the proposed premises situated within 500m of another LGA)
NSW Head offices:6. NSW Health7. Department of Communities and Justice (FACS)8. Transport for NSW (RMS)
Take care in the way you prepare and complete your CIS. You may need professional advice for more complex or contentious applications.
We may ask you to revise your CIS if it is incomplete or unsatisfactory. A CIS could be inadequate if you do not:
The CIS must show how stakeholder concerns have been resolved and describe any changes that have been made to the proposal as a result of stakeholder discussions. In situations where a resolution could not be reached, the CIS should detail the issues raised and include a brief description of the attempts that were made to resolve these concerns.
All information provided in the CIS must accurately reflect stakeholder responses.
Ensure that you obtain consent before identifying individuals who provide comment about a liquor licence proposal, as the CIS – and their comments – will be on public display.
You can find out about the factors and evidence considered when determining whether or not the social impact of the licence or authorisation will be detrimental to the local or broader community at liquorandgaming.nsw.gov.au
When preparing any CIS, we strongly encourage you to read Guideline 6: consideration of social impact under Section 48(5) of the Liquor Act 2007 (PDF 471.0 KB)
Application form CIS A: Category A community impact statement form (PDF 697.4 KB)
Application form CIS B: Category B community impact statement form (PDF 826.9 KB)
How to prepare a category B CIS: How to prepare a category B CIS (PDF 829.5 KB)
To avoid delays, carefully check your CIS before lodging your application. Have you:
Be careful – failure to comply with the above may result in your CIS and application being invalid, which could result in you having to start the CIS process again.
You can apply for all new liquor licences online
Once you have lodged your application and CIS, we will publish it on the Liquor and Gaming Application Noticeboard for 30 days. This enables the public to provide comment on your application.
We will contact you if we need additional information to assess your application. We'll also contact you to advise of your application outcome.
T: 1300 024 720 | Monday to Friday | 9am - 4pm E: firstname.lastname@example.org