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ID Scanners

ID scanners are machines that electronically read identification cards, such as a driver licence or proof of age card, and store identification details. Licensees can voluntarily install ID scanners as a security measure for their venue.

If you've voluntarily installed one in your venue, you must comply with the Privacy Act 1988 to protect personal information recorded by a patron ID scanner.

Get more information about privacy from the Office of the Australian Information Commissioner.

Certain licensed venues in the Kings Cross precinct must have an ID scanner. This measure was put in place to stop:

  • alcohol-fuelled violence
  • troublemakers at the door, and
  • identify patrons who break the law.

A list of the venues this applies to, and any exceptions, are included in the Liquor Regulation 2018 at Schedule 3.

Download: Kings Cross ID Scanner Requirements PDF, 1187.14 KB

New laws introduced in 2014 allowed NSW Police or Liquor & Gaming NSW to ban troublemakers for a:

  • short term (up to 48 hours)
  • long term (up to 12 months).

ID scanners in Kings Cross alert licensees and staff if a banned person tries to enter their venue. Breaches to the banning order can result in fines of up to $11,000.

Venues have a right to refuse or turn out patrons from their premises.

As of 1 April 2019, Kings Cross venues using the ID scanner network can store and share certain information about patron bans they impose, using the ID scanning system. This is subject to strict privacy controls.

If a banned patron attempts to enter another Kings Cross venue in the network, the ID scanning system will alert the venue to the ban and why it was put in place. The venue can then make an informed decision about whether to allow the patron into their premises.

If a patron has received a venue / licensee ban, they should wait 24 hours before contacting the venue that issued it to ask for the ban to be reviewed.

If you aren’t able to contact the venue’s management, you can ask the approved ID scanning operator, PatronScan, to contact the venue on your behalf.

The Kings Cross Liquor Accord has implemented a patron ‘barred from one barred from all’ policy which allows member venues to bar troublemakers from all liquor accord member venues.

For more information on this barring policy or to have a ban reviewed, contact the Kings Cross Liquor Accord coordinator:
Mail: PO BOX 319, Potts Point NSW 1335

Only ID scanners supplied by Group Security Solutions (trading as PatronScan) are authorised for use in Kings Cross. 

ID scanners operating in the Kings Cross precinct must be in use from 10pm until lockout on Friday and Saturday nights, and on any public holiday night or night before a public holiday.

They must also be:

  • under the immediate and personal supervision of a staff member when in use
  • in a secure area recorded by CCTV and inaccessible to the public when not in use.

Licensees in the Kings Cross precinct must operate ID scanners at their venues according to the conditions under section 116E(1)(f)(ii) of the Liquor Act 2007.

The Kings Cross Approved ID Scanner Requirements guideline PDF, 1187.14 KB explains these conditions.

Not following these requirements can result in fines of up to $11,000 per offence.

The ID scanner system has been developed with strict controls to prevent breaches of patrons’ privacy:

  • Venues cannot retrieve patrons’ personal details and only the minimum of personal information required to effectively share the ban is shown.
  • Kings Cross venues using ID scanners must have a privacy policy and must adhere to the Privacy Act 1988.
  • Staff operating ID scanners must have completed privacy training.

If a patron believes their privacy has been breached, they should contact PatronScan to start a privacy dispute resolution process.

Licensees and staff of venues in the Kings Cross precinct operating ID scanners must complete the privacy training course.

The Privacy training course will help ensure licensees and staff understand:

  • privacy laws
  • legal requirements when scanning a patron's ID
  • the importance of protecting personal information.

If your venue operates an ID scanner in the Kings Cross precinct and you haven’t completed the approved privacy training, you will get a fine. You can only obtain a privacy endorsement by completing the online privacy training course.